Exchange Admin roles and responsibilities L2

Exchange Admin roles and responsibilities L2

 

1.    Perform backups. Each day, perform necessary system and application backups to tape. Perform backup of Exchange Server information stores. The backup content and schedule should be driven by identified risks and their respective contingencies. Combine archive-to-disk methods with tape backups as necessary to back up particular data sets or logs to tape. Perform full backup at least once a week. Configure automatic notification of backup success or failure.

 

2.    Check available disk space. Check disk space on the servers and SAN to ensure that sufficient “free space” exists. Tools such as System Monitor, MOM or third-party monitoring tools can be used to monitor available disk space. A more detailed check on a partition or application level can be performed; use automation to ease administrative effort. A process for long-term data archiving storage should be evaluated.

 

3.    Verify successful completion of database maintenance. Use Event Viewer in Windows to verify whether Exchange Server online database defragmentation was successful.

 

4.    Check SMTP queue. Use Exchange System Manager to ensure that the Exchange Server  SMTP queue connection state is “ready or “active” and that queues are not “blocked,” or becoming full, waiting for routing or directory lookup information. Configure Service Monitoring to automatically notify the administrator when the queue exceeds a set threshold.

 

5.    Verify availability of Exchange Server stores. Use Event Viewer or MOM to verify that all mailbox and public folder stores are available and functioning normally. Set automatic notification to the Exchange administrator, if the Exchange Server store becomes unavailable.

 

6.    Verify Exchange Server availability. Make sure all computers running Exchange Server in the entire Exchange organization are available. Server performance counters, CPU, disk I/O, network I/O, physical and virtual memory should not exceed the threshold. Use Exchange System Manager, Event Viewer, Computer Management Console, or MOM to configure automatic notification in case Exchange Server becomes unavailable.

 

7.    Verify network connectivity and services. Verify that network connectivity (LAN, WAN, Internet) is functional and that network services are available (DNS, DHCP, proxy). Use Ping, Ipconfig, Tracert, System Monitor, and/or MOM to check and monitor.

 

8.    Review Windows Systems and Application logs. Check Windows Server System, Security, and Application logs on all computers running Exchange Server. On domain controllers, also check Directory Services and File Replication Service logs. Document and investigate all errors and warnings. Use automatic notification when possible to minimize administrative effort.

 

9.     Set a mailbox quote

10.  Accept mail for a domain

11.  Configure the default e-mail address for new user accounts

12.  Created and managed Mailboxes, Distribution Lists, and Public Folders.

13.  Check Open Outlook Web Access (OWA) on internal and external network properly working

 

 

 

 

 

Exchange/AD Admin roles and responsibilitiesL3/L4

 

1.    Verify backups. Verify that the necessary system and application backups have taken place without critical errors or failures. As part of risk analysis and contingency planning, there might be a requirement for spare servers on which the data in backups can be verified. Exchange Server database logs should have been automatically deleted after successful backup. In the event that errors or failures have occurred, take the following actions:

2.    Verify directory service availability. Verify that directory replication for both Active Directory and the File Replication service (FRS) is functioning correctly (without errors), on schedule between domain controllers in all locations. Ensure that the Update Sequence Numbers (USNs) are correct on all domain controllers. (This determines whether it is functioning “correctly”). Warnings and errors can be viewed in Directory Service and FRS logs on all domain controllers. Tools such as Dcdiag.exe, Repadmin.exe, and Replmon.exe can also be used to monitor the real-time status and performance of replication.

 

3.    Check SMTP queue. Use Exchange System Manager to ensure that the Exchange Server  SMTP queue connection state is “ready or “active” and that queues are not “blocked,” or becoming full, waiting for routing or directory lookup information. Configure Service Monitoring to automatically notify the administrator when the queue exceeds a set threshold.

 

4.    Verify Exchange connectors. Make sure all Exchange Server connectors are available and functioning. Use Exchange System Manager to validate the status of the connectors.

 

5.    Security implementation

6.    Exchange database backup and restore performing

7.    De-fragmenting Exchange Databases in case of slow performance

8.    Mail blockage Spam Blocking

9.    Monitor and fix DAG exchange database in case of any problems

10.  Open Outlook Web Access (OWA) and configuration

11.  Connect Exchange to the Internet

12.  Deleted Item Retention store cleanup.

13.  Deleted Mailbox store cleanup.

14.  Configuring connectors (SMTP etc)

15.  Setting mailbox policies 

16.  Wrote various Exchange servers migration documentations

17.  Configured and performed backups.

18.  Planning and mitigation, including email and disaster recovery.

19.  Tested various patches and hotfixes before production installation

 

20.  Configured File servers, and AD Domain Controllers.

21.  Maintenance Domain Controllers Primary and Secondary.

22.  Created Group Policies and OU's

23.  Configured DNS

24.  Setting server policies

25.  Full disaster recovery plan and practice of trust recovery

26.  Creation and management of the forest

27.  Developed organizational units in Active Directory (AD) and managed user security with group policies.

28.  Administrating dns server and wsus server

 Exchange Admin roles and responsibilities L2

 

1.    Perform backups. Each day, perform necessary system and application backups to tape. Perform backup of Exchange Server information stores. The backup content and schedule should be driven by identified risks and their respective contingencies. Combine archive-to-disk methods with tape backups as necessary to back up particular data sets or logs to tape. Perform full backup at least once a week. Configure automatic notification of backup success or failure.

 

2.    Check available disk space. Check disk space on the servers and SAN to ensure that sufficient “free space” exists. Tools such as System Monitor, MOM or third-party monitoring tools can be used to monitor available disk space. A more detailed check on a partition or application level can be performed; use automation to ease administrative effort. A process for long-term data archiving storage should be evaluated.

 

3.    Verify successful completion of database maintenance. Use Event Viewer in Windows to verify whether Exchange Server online database defragmentation was successful.

 

4.    Check SMTP queue. Use Exchange System Manager to ensure that the Exchange Server  SMTP queue connection state is “ready or “active” and that queues are not “blocked,” or becoming full, waiting for routing or directory lookup information. Configure Service Monitoring to automatically notify the administrator when the queue exceeds a set threshold.

 

5.    Verify availability of Exchange Server stores. Use Event Viewer or MOM to verify that all mailbox and public folder stores are available and functioning normally. Set automatic notification to the Exchange administrator, if the Exchange Server store becomes unavailable.

 

6.    Verify Exchange Server availability. Make sure all computers running Exchange Server in the entire Exchange organization are available. Server performance counters, CPU, disk I/O, network I/O, physical and virtual memory should not exceed the threshold. Use Exchange System Manager, Event Viewer, Computer Management Console, or MOM to configure automatic notification in case Exchange Server becomes unavailable.

 

7.    Verify network connectivity and services. Verify that network connectivity (LAN, WAN, Internet) is functional and that network services are available (DNS, DHCP, proxy). Use Ping, Ipconfig, Tracert, System Monitor, and/or MOM to check and monitor.

 

8.    Review Windows Systems and Application logs. Check Windows Server System, Security, and Application logs on all computers running Exchange Server. On domain controllers, also check Directory Services and File Replication Service logs. Document and investigate all errors and warnings. Use automatic notification when possible to minimize administrative effort.

 

9.     Set a mailbox quote

10.  Accept mail for a domain

11.  Configure the default e-mail address for new user accounts

12.  Created and managed Mailboxes, Distribution Lists, and Public Folders.

13.  Check Open Outlook Web Access (OWA) on internal and external network properly working

 

 

 

 

 

Exchange/AD Admin roles and responsibilitiesL3/L4

 

1.    Verify backups. Verify that the necessary system and application backups have taken place without critical errors or failures. As part of risk analysis and contingency planning, there might be a requirement for spare servers on which the data in backups can be verified. Exchange Server database logs should have been automatically deleted after successful backup. In the event that errors or failures have occurred, take the following actions:

2.    Verify directory service availability. Verify that directory replication for both Active Directory and the File Replication service (FRS) is functioning correctly (without errors), on schedule between domain controllers in all locations. Ensure that the Update Sequence Numbers (USNs) are correct on all domain controllers. (This determines whether it is functioning “correctly”). Warnings and errors can be viewed in Directory Service and FRS logs on all domain controllers. Tools such as Dcdiag.exe, Repadmin.exe, and Replmon.exe can also be used to monitor the real-time status and performance of replication.

 

3.    Check SMTP queue. Use Exchange System Manager to ensure that the Exchange Server  SMTP queue connection state is “ready or “active” and that queues are not “blocked,” or becoming full, waiting for routing or directory lookup information. Configure Service Monitoring to automatically notify the administrator when the queue exceeds a set threshold.

 

4.    Verify Exchange connectors. Make sure all Exchange Server connectors are available and functioning. Use Exchange System Manager to validate the status of the connectors.

 

5.    Security implementation

6.    Exchange database backup and restore performing

7.    De-fragmenting Exchange Databases in case of slow performance

8.    Mail blockage Spam Blocking

9.    Monitor and fix DAG exchange database in case of any problems

10.  Open Outlook Web Access (OWA) and configuration

11.  Connect Exchange to the Internet

12.  Deleted Item Retention store cleanup.

13.  Deleted Mailbox store cleanup.

14.  Configuring connectors (SMTP etc)

15.  Setting mailbox policies 

16.  Wrote various Exchange servers migration documentations

17.  Configured and performed backups.

18.  Planning and mitigation, including email and disaster recovery.

19.  Tested various patches and hotfixes before production installation

 

20.  Configured File servers, and AD Domain Controllers.

21.  Maintenance Domain Controllers Primary and Secondary.

22.  Created Group Policies and OU's

23.  Configured DNS

24.  Setting server policies

25.  Full disaster recovery plan and practice of trust recovery

26.  Creation and management of the forest

27.  Developed organizational units in Active Directory (AD) and managed user security with group policies.

28.  Administrating dns server and wsus server